Terms and Conditions
IN MAKING A BOOKING WITH REMOTE CORNER ADVENTURES LTD., IT IS IMPLICIT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO ALL OF REMOTE CORNER ADVENTURES’ TERMS AND CONDITIONS.
Please take the time to read this section carefully; we have tried to make it as concise and easy to read as possible. In addition to Remote Corner Adventures’ general terms and conditions, it deals with specific instances such as cancellation (by you or Remote Corner Adventures), refunds, changing dates, etc.
Booking Procedure and Cancellation
- Contact us and let us know the dates you’re interested in; the best way to do this is to complete the booking form on the trip page, or email us on email@example.com.
- We will then confirm availability for your group size, answer any questions you may have, and send you further details on how to complete payment of the deposit and finalise the booking.
- If booking for a trip starting in more than 100 days time, you will be required to pay a deposit of £300 of the trip fee per person; full payment of the balance will be due 100 days before the trip dates.
- If booking a trip within a 100 days of the date of departure, the full amount is due at the time of booking.
- All deposits, complete or balance payments are payable by bank transfer. The participant shall be liable for any transfer fees that may be applicable. International payments can be received via PayPal, but any discount that may have been offered cannot be applied to such transactions.
- Initial payments for group bookings, whether deposits or (if within 100 days of trip start date) full payments, will be made as one payment to cover all group members.
Balance of payment is due no later than 90 days before trip start date, and we reserve the right to cancel your place and retain your deposit if you do not pay by this time. When paying by bank transfer, you must pay any fees associated with the transaction so that the full amount arrives in Remote Corner Adventures’ account.
Cancellation by you:
Should you need to cancel, the following conditions will apply, according to when you inform Remote Corner Adventures in writing:
- More than 8 weeks before trip start date: loss of deposit
- 4 – 8 weeks before trip start date: loss of 50% of trip fee / deposit, whichever is the higher.
- Less than 4 weeks before trip start date: loss of 100% of trip fee
Cancellation by Remote Corner Adventures:
We need a minimum of 8 people in order to run this trip – although we reserve the right to run the trip with fewer people and levy a surcharge of up to 10% to cover shortfalls. We will do all we can to ensure your trip goes ahead, but in the unlikely event that we need to cancel it for any reason (e.g. too few participants, injured guide etc.) we will let you know as soon as possible, usually at least six weeks before, and we will then offer you whatever alternative dates we have available. Should none of these be acceptable to you, you will of course receive a full refund. We will not be liable for the cost of any changes in travel arrangements as a result of changing dates, though this is often covered by cancellation insurance policies (see insurance section below).
In the event that Remote Corner were to cancel your booking due to any medical condition that jeopardizes your ability to safely and successfully take part in the trip you shall receive a full refund, provided such medical condition is brought to our attention at least 100 days before departure or at the time of booking, whichever is the latter.
Application of surcharges
110 days in advance of travel Remote Corner Adventures will reassess the foreign costs and exchange rates, adjust the price and notify you accordingly. If there is a price reduction this is passed on to you. If there is a price increase in foreign costs, or as a result of changes in exchange rates, we absorb the first 2% of any increase and the balance is levied as a surcharge. If the total price increases by more than 10%, you may cancel your booking and receive all money paid provided you inform us within 7 days of such notification.
Mountain Hazards and Conditions
Mountaineering is an inherently hazardous activity, with a risk of serious injury or death. Whilst we undertake to do all we can to keep any dangers to an absolute minimum, risk can never be entirely eliminated and you must accept this before joining one of Remote Corner Adventures’ trips.
Remote Corner Adventures’ guides will always do their best to help you fulfil your mountaineering objectives and otherwise give you as enjoyable a week as possible; however you must accept to be completely under their guidance and control whilst in the mountains, and to abide by any decisions they make. Being properly prepared and having a minimum standard of fitness is necessary in order to maintain an adequate safety margin on any alpine peak. If, as a result of your physical condition or for any other reason, your guide decides that you are not ready to complete a programme, suitable alternatives will be proposed, as long as a guide is available to accompany you – if no guide is available, we will suggest various other activities that you can do unaccompanied.
Bad weather or bad conditions may mean it is not possible even to attempt Mount Tetnuldi safely. Should this happen, every effort will be made to provide a suitably challenging alternative on a similar peak. Remote Corner Adventures’ guide:client ratio for the five to six days on Mount Tetnuldi is 1:4. Further to this, additional Remote Corner Staff, including the trip host and expedition medic – both of whom are to be competent climbers, albeit not qualified mountain guides – will be on hand to assist with any persons who may need to descend, allowing the rest of the team to proceed. The health and welfare of any team member, whether guide, client or otherwise, comes as a priority in any Remote Corner Adventure expeditions and participants must accept the possibility that this impacts the team’s ability to complete the ascent.
An incident and emergency response plan will be developed in advance of the expedition and will be available to participants on request.
The participant is required to act appropriately towards all members of the group and follow the instruction of the guides at all times. In the extreme event that the participant should consistently fail to follow the instructions of the guide or behave inappropriately to staff or other participants, Remote Corner Adventures reserves the right to ask the participant to leave, or not take part in specific elements of the expedition, providing it does not impact on the health and safety of any person involved. In such event, no refund would be due.
Medical Conditions and Insurance
If you suffer from any medical condition which you think may be in any way relevant to your joining one of Remote Corner Adventures’ trips, you must let Remote Corner Adventures and your doctor know; we will be happy to answer any questions he/she may have about what the week involves. We will also require a note from your GP clarifying any medical conditions (past or present) once booking is complete, and our expedition medic will arrange a time to speak to you over the phone to run through any relevant issues.
Failure to notify Remote Corner Adventures at the time of booking of any relevant medical or other conditions may jeopardize your ability to take part in the trip.
Mountain rescue insurance:
Mountain rescue insurance, including helicopter rescue, is a necessary pre-requisite for partaking in this Remote Corner Adventures trip. Unlike certain countries in Western Europe, rescue services are always charged.
The cost of hospitalization and subsequent care is potentially the most expensive part of any accident. Georgia is not party to the reciprocal health care agreement that EU citizens enjoy within other areas of Europe and appropriate insurance is required in order to join any Remote Corner Adventures trip.
Remote Corner Adventures’ booking conditions are designed to cover Remote Corner Adventures’ commitments to our suppliers, and for this reason we will be obliged to uphold them regardless of circumstances. Cancellation insurance (often provided if you book by credit card for example) will cover the cost of the trip should you need to cancel, and we strongly recommend it. We will happily produce written confirmation of your booking with Remote Corner Adventures and the money you paid in order for you to make your claim with your insurers.
Please note that the above information is intended as a guide only, and represents the current situation as we understand it. We accept no responsibility for the accuracy of the above information.Probably the best insurance on offer for this sort of trip is provided by the British Mountaineering Council – see www.thebmc.co.uk for details. (under travel insurance). This is a policy designed specifically for mountaineering trips, so is unlikely to contain the random mountaineering exclusion clauses (e.g. “except if ropes are used, not above an altitude of”, etc.) often found in more general travel policies; it is only available to UK nationals however, so if you are from outside the UK you’ll need to make separate arrangements.
The Austrian Alpine Club also offer competitive mountaineering insurance policies.
IT IS YOUR RESPONSIBILITY TO DECIDE ON THE LEVEL OF INSURANCE YOU REQUIRE AND TO VERIFY THAT YOU ARE COVERED. WE ACCEPT NO RESPONSIBILTY FOR COSTS INCURRED, HOWEVER THEY MAY ARISE, WHICH ARE NOT COVERED BY YOUR INSURANCE.
Acknowledgement of Risk
The client hereby agrees that, except in respect of death or personal injury caused by the negligence of your guide, your guide will not have any liability (whether in contract or in tort, including negligence) for any loss, damage, injury or death which the client may suffer in connection with this activity nor for any failure by the client to take out adequate insurance. The client agrees that the contract between Remote Corner Adventures and you will be governed by English law and that any matter or dispute in connection with this contract will be subject to the exclusive jurisdiction of the English courts.